Total Delivery Time = Processing Time + Delivery Time

Processing Time

There are different processing times for different orders. You can see more details as followings:

Lace Front Wigs Orders:Take 8-10 days to process before shipping.

Full Lace Wigs Orders:Take 12-15 days to be made to your specifications.

Capless Wigs Orders:Take 3-5 days to process before shipping.

Delivery Time and charge

Choose different modes of transport, the transport time and costs is not the same, It will take 2-18 working days for you to receive your items. We offer fixed delivery charge for every single order which will be auto-added in the grand total when you send payment, no matter how many items are purchased.

UPS 2-4days $24 per order ;

DHL 2-4days $24 per order;

Air parcel 15-18days, Free Shipping

Delivery MethodsWe

will deliver your order DHL/UPS/Fedex/EMS. According to credit cards clearance, address confirmation and availabilities of our products. Our customer service department may need 1-2 working days to process your order. So please wait patiently.

Order Tracking

The tracking No. of your parcel will be sent to you after your order is delivered. You may use it to check the status of your order online.

UPS: http://www.ups.com

DHL: http://www.dhl.com

EMS: http://www.ems.com.cn/english.html

Fedex: http://www.fedex.com

Return Policy

If you want to return your order, please contact us with all your questions and concerns first. Give us your order number within 15 days of receipt. We will gladly exchange or refund the item. Your satisfaction is our top priority. Any items must be original packed. The customer should bear the freight fee for returning goods.All packages should be sent via a tractable method. We are sorry that we cannot responsible for the lost in transit ,And after receive the return products, we promise to return the money to your account immediately. And the original shipping charges are non-refundable.

How to Put Your Wig On

• 1) Find the front and the back of wig (the label goes in back).
• 2) Brush your own hair back; securing longer pieces with a hair pin and place a wig cap over your head (keeps the wig securely in place.)
• 3) Grasp the wig at the top and slip it over your head from your natural hairline to the natural hairline in the back.
• 4) The wig should feel secure but no too tight. You can adjust your wig for a secure, comfortable fit.
• 5) Style as you would your own hair. The small tabs in the front of the ears can be adjusted to hold the wig close to the face. Be gentle with the hair.

Cleaning the Human Hair Wigs

Human hair wigs is durable, generally costs more, and has the most natural look and feel of any wig you can buy. And can be dyed and treated the same as any human hair that grows from the scalp.

• 
  Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base.
• 
  Rinse Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring.
• 
  Wash submerges your wig in cool water. Mix in a small amount of Shampoo for synthetic hair. Soak your wig for 3-5 minutes. Gently swirl without rubbing.
• 
  Rinse Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring.
• 
  Condition Condition Distribute Pure Care Hydra Conditioner or Pure Care Intensive Recovery Mask (every 5-6 conditions) evenly throughout hair.
• 
  Rinse Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring.
• 
  Dry & condition Dry & condition Place on a folding wig stand, spray with a Leave-in Conditioner, and allow to air dry. DO NOT WRING OR SQUEEZE.

Styling the Hair

It is advised you take it to a profession stylist for restyle. For a synthetic wig, a simple shake and go method works just fine. Place the wig on its wig stand and use hot rollers or a curling iron on a low setting to style the hair to your liking.

You can clip and pin different sections for a change of style, but as you get used to the wig, you will most likely find that you do not have to do anything if at all in maintaining its style.

Storing the Hair

When not in use, always put your wig on a mannequin or wig stand to maintain its shape. Frequency of cleaning will depend on your environment, lifestyle and amount of perspiration. Suggested guidelines for cleaning are after 10 to 14 days of wear.
It is best to store the human hair in its original container. Or you can store the hair in a plastic bag.